Which tier should I quote to a walk-in customer?

Lead with the tier that matches their budget and warranty expectation. RepairFully shows tier, stock, and compatibility on every product card so you do not have to guess from a generic SKU title.

Compatible vs Premium vs Original Grade

Compare RepairFully quality tiers for displays, batteries, and boards — sourcing, warranty window, and when each tier fits a workshop job.

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Compatible tier

Compatible parts are functionally equivalent assemblies sourced for price-sensitive jobs. Warranty windows are shorter on electrical assemblies; see our warranty policy for Group A vs Group B coverage.

Premium tier

Premium balances optical quality and longevity for customer-facing repairs — common for flagship displays where colour and viewing angles matter to the end user.

Original Grade

Original Grade indicates service-pack or OEM-channel inventory where available. Stock is limited by supplier pipelines; tier badges on each PDP reflect the listing we can verify for your device.

FAQ

Which tier should I quote to a walk-in customer?: Lead with the tier that matches their budget and warranty expectation. RepairFully shows tier, stock, and compatibility on every product card so you do not have to guess from a generic SKU title.